Microsoft's Treatment of It's Users
Microsoft is admittedly a late entrant to the modern smartphone market. They need to do everything right to gain a foothold against Apple and Android. The way the're treating Windows Phone 7 users is the opposite of what they need to be doing.
Paul Thurrott takes Microsoft to task today and doesn't pull any punches.
Today, almost exactly one month after the Windows Phone 8 release and over 5 months after it was announced, Microsoft has never really publicly discussed Windows Phone 7.8 again nor has it hinted at when it might be released.
Hat tip to Paris Lemon